Email Etiquette Quiz: Mastering the Art of Digital Communication

#1. You accidentally send an email with a typo or incorrect information. What should you do?

Ignore it and hope the recipient doesn't notice.

Forward the corrected email to everyone on the original list.

Delete the original email and pretend it never happened.

Send a new email apologizing and explaining the mistake.

#2. What’s the best way to ensure your email gets opened and read?

Use ALL CAPS in the subject line to grab attention.

Send the email at night or on the weekend when people have more time.

Keep the subject line clear, concise, and relevant to the email content.

Write a lengthy and detailed email, covering everything you can think of.

#3. What’s the best way to express your tone in an email?

Choose clear and concise language that avoids sarcasm or ambiguity.

Use exclamation points liberally to show enthusiasm.

Rely solely on emojis to convey your emotions.

Use informal language and slang for a friendly feel.

#4. What should you AVOID doing when replying to an email chain with many recipients?

Briefly summarizing the previous discussion for context.

Using a clear and concise subject line related to your response.

Proofreading your email carefully before sending.

Replying to all, even if your response only concerns a few people.

#5. You receive an urgent email requesting your immediate response. What’s the best course of action?

Respond immediately, even if your answer is incomplete or inaccurate.

Wait until the urgency passes before responding at all.

Ignore it until you have more time to respond thoughtfully.

Send a quick reply acknowledging the email and promising a proper response later.

#6. You’re composing an email to your boss. What’s the MOST important thing to consider?

Using lots of exclamation points to show enthusiasm!

Using emojis to express your emotions clearly.

Making sure the subject line is catchy and attention-grabbing.

Keeping the tone professional and respectful.

#7. You’re attaching a large file to your email. What should you do first?

Offer to send the file through a cloud storage service instead.

Ignore the file size and hope it goes through.

Compress the file to reduce its size.

Send it anyway, the recipient can always download it later.

#8. How often should you proofread your email before sending?

It's not necessary, typos happen to everyone.

Twice, paying close attention to grammar and spelling.

Once, quickly scanning for major errors.

As many times as it takes to ensure it's perfect.

Results

Congratulations – You’re an email etiquette master! Your understanding of professional communication in the digital realm sets you apart, ensuring your messages are clear, respectful, and effective. Keep up the excellent work!

It seems like there’s room for improvement in your email etiquette skills based on your quiz score. Don’t worry, though! Take this as an opportunity to refine your email communication skills and learn from your mistakes. With practice and attention to detail, you’ll soon become a pro at navigating the nuances of digital communication.