Email Etiquette Quiz: Mastering the Art of Digital Communication

#1. You're attaching a large file to your email. What should you do first?

Send it anyway, the recipient can always download it later.

Offer to send the file through a cloud storage service instead.

Compress the file to reduce its size.

Ignore the file size and hope it goes through.

#2. You receive an urgent email requesting your immediate response. What's the best course of action?

Send a quick reply acknowledging the email and promising a proper response later.

Wait until the urgency passes before responding at all.

Respond immediately, even if your answer is incomplete or inaccurate.

Ignore it until you have more time to respond thoughtfully.

#3. What's the best way to ensure your email gets opened and read?

Keep the subject line clear, concise, and relevant to the email content.

Send the email at night or on the weekend when people have more time.

Write a lengthy and detailed email, covering everything you can think of.

Use ALL CAPS in the subject line to grab attention.

#4. You're composing an email to your boss. What's the MOST important thing to consider?

Using emojis to express your emotions clearly.

Making sure the subject line is catchy and attention-grabbing.

Using lots of exclamation points to show enthusiasm!

Keeping the tone professional and respectful.

#5. How often should you proofread your email before sending?

As many times as it takes to ensure it's perfect.

Twice, paying close attention to grammar and spelling.

It's not necessary, typos happen to everyone.

Once, quickly scanning for major errors.

#6. What's the best way to express your tone in an email?

Use informal language and slang for a friendly feel.

Choose clear and concise language that avoids sarcasm or ambiguity.

Rely solely on emojis to convey your emotions.

Use exclamation points liberally to show enthusiasm.

#7. You accidentally send an email with a typo or incorrect information. What should you do?

Send a new email apologizing and explaining the mistake.

Forward the corrected email to everyone on the original list.

Ignore it and hope the recipient doesn't notice.

Delete the original email and pretend it never happened.

#8. What should you AVOID doing when replying to an email chain with many recipients?

Using a clear and concise subject line related to your response.

Briefly summarizing the previous discussion for context.

Replying to all, even if your response only concerns a few people.

Proofreading your email carefully before sending.