Email Etiquette Quiz: Mastering the Art of Digital Communication

#1. You're composing an email to your boss. What's the MOST important thing to consider?

Keeping the tone professional and respectful.

Using emojis to express your emotions clearly.

Using lots of exclamation points to show enthusiasm!

Making sure the subject line is catchy and attention-grabbing.

#2. You're attaching a large file to your email. What should you do first?

Send it anyway, the recipient can always download it later.

Offer to send the file through a cloud storage service instead.

Compress the file to reduce its size.

Ignore the file size and hope it goes through.

#3. What's the best way to ensure your email gets opened and read?

Keep the subject line clear, concise, and relevant to the email content.

Write a lengthy and detailed email, covering everything you can think of.

Use ALL CAPS in the subject line to grab attention.

Send the email at night or on the weekend when people have more time.

#4. How often should you proofread your email before sending?

Once, quickly scanning for major errors.

As many times as it takes to ensure it's perfect.

It's not necessary, typos happen to everyone.

Twice, paying close attention to grammar and spelling.

#5. You accidentally send an email with a typo or incorrect information. What should you do?

Forward the corrected email to everyone on the original list.

Ignore it and hope the recipient doesn't notice.

Send a new email apologizing and explaining the mistake.

Delete the original email and pretend it never happened.

#6. What's the best way to express your tone in an email?

Use exclamation points liberally to show enthusiasm.

Rely solely on emojis to convey your emotions.

Use informal language and slang for a friendly feel.

Choose clear and concise language that avoids sarcasm or ambiguity.

#7. What should you AVOID doing when replying to an email chain with many recipients?

Proofreading your email carefully before sending.

Replying to all, even if your response only concerns a few people.

Using a clear and concise subject line related to your response.

Briefly summarizing the previous discussion for context.

#8. You receive an urgent email requesting your immediate response. What's the best course of action?

Ignore it until you have more time to respond thoughtfully.

Respond immediately, even if your answer is incomplete or inaccurate.

Wait until the urgency passes before responding at all.

Send a quick reply acknowledging the email and promising a proper response later.