Email Etiquette Quiz: Mastering the Art of Digital Communication

#1. How often should you proofread your email before sending?

It's not necessary, typos happen to everyone.

Twice, paying close attention to grammar and spelling.

Once, quickly scanning for major errors.

As many times as it takes to ensure it's perfect.

#2. You're attaching a large file to your email. What should you do first?

Ignore the file size and hope it goes through.

Offer to send the file through a cloud storage service instead.

Compress the file to reduce its size.

Send it anyway, the recipient can always download it later.

#3. You receive an urgent email requesting your immediate response. What's the best course of action?

Ignore it until you have more time to respond thoughtfully.

Respond immediately, even if your answer is incomplete or inaccurate.

Wait until the urgency passes before responding at all.

Send a quick reply acknowledging the email and promising a proper response later.

#4. What's the best way to express your tone in an email?

Rely solely on emojis to convey your emotions.

Choose clear and concise language that avoids sarcasm or ambiguity.

Use informal language and slang for a friendly feel.

Use exclamation points liberally to show enthusiasm.

#5. What should you AVOID doing when replying to an email chain with many recipients?

Replying to all, even if your response only concerns a few people.

Briefly summarizing the previous discussion for context.

Proofreading your email carefully before sending.

Using a clear and concise subject line related to your response.

#6. What's the best way to ensure your email gets opened and read?

Write a lengthy and detailed email, covering everything you can think of.

Send the email at night or on the weekend when people have more time.

Use ALL CAPS in the subject line to grab attention.

Keep the subject line clear, concise, and relevant to the email content.

#7. You accidentally send an email with a typo or incorrect information. What should you do?

Ignore it and hope the recipient doesn't notice.

Delete the original email and pretend it never happened.

Send a new email apologizing and explaining the mistake.

Forward the corrected email to everyone on the original list.

#8. You're composing an email to your boss. What's the MOST important thing to consider?

Making sure the subject line is catchy and attention-grabbing.

Using lots of exclamation points to show enthusiasm!

Using emojis to express your emotions clearly.

Keeping the tone professional and respectful.