Anyone who owns or manages a WordPress website should consider subscribing to the WordPress maintenance service. It helps ensure your website remains secure, up to date, and optimized for performance, allowing you to focus on your core activities while leaving the technical aspects to experts. Whether you're a beginner or an experienced user, a maintenance service can save you time, prevent potential issues, and provide peace of mind knowing that your website is well taken care of.

We perform updates to WordPress core, themes, and plugins regularly, typically on a monthly basis. However, critical security updates might be applied more frequently to ensure your website's security.

We perform daily automated backups of your website files and databases. These backups are securely stored off-site to ensure data integrity. In cases where website restore is needed, a recent backup can be used for the process.

Absolutely! Our WordPress maintenance service is designed to address various scenarios, including websites with outdated WordPress installations and plugins. We'll assess your website's situation and recommend a plan to gradually bring it up to date while ensuring compatibility and security.

We implement security measures such as hardening of WordPress security, regular security audits, and proactive monitoring to safeguard your website against potential threats.

Lookafter WordPress maintenance service is tailored to work with our hosting platform. Thus, website migration to our platform is a requirement to subscribe the service. This ensures that updates, security measures, and performance optimizations are effectively coordinated.

The cost of website migration can vary depending on the complexity of your website, the amount of data to be transferred, and the specific requirements of the migration process. If you have any questions or concerns about the migration process or our service, feel free to contact us for more details.

Content update services, including adding or editing text, images, articles, blog posts, and other types of content, are typically separate from our maintenance offering. If you require assistance with content updates, we recommend considering our content update service.

While the maintenance service primarily focuses on maintenance tasks, we offer design changes as additional services. Contact us to discuss your specific needs.

Yes. Our comprehensive maintenance service includes a malware and hack clean-up service that aims to identify and remove malicious code, restore your website to a clean state, and implement security measures to prevent future attacks.

While our clean-up service aims to restore your website to a clean and secure state, it's important to note that the restoration might not be 100% identical to its state prior to the compromise. Our priority is to remove malicious code, enhance security, and ensure functionality, but there might be minor adjustments to ensure your website's safety.

The duration of the clean-up process depends on the complexity of your website and the extent of the issues. Our team works diligently to ensure a timely and thorough clean-up while minimizing any potential downtime.

No, we will not update themes or plugins with expired licenses. We recommend that you renew the licenses for your themes and plugins directly with the respective developers. Renewing licenses ensures you have access to updates, security patches, and support.

Yes, you can still sign up for our maintenance service even if some of your plugins cannot be updated. Our team will carefully evaluate the situation and advise you on the best course of action. In some cases, we might recommend alternatives or solutions to replace outdated plugins.

Our priority is to ensure the continued stability and functionality of your website. In case of potential conflicts, we may temporarily revert to an older version of the conflicting plugin or theme until a compatible update becomes available.

Our WordPress maintenance service covers a wide range of tasks to keep your website secure, optimized, and functional. However, there are a few areas that fall outside the scope of our service:

• Content update services.
• Updating licensed themes or plugins.
• Updating of custom themes or plugins.
• Troubleshooting or debugging issues/conflicts caused by licensed/custom theme or plugins.
• Major design changes, or website redesigns.
• Adding new theme, features or plugins.
• E-commerce management.
• SEO services.
• Copywriting.
• Third-party services and software.
• User training.
• Any services not listed in our service description.

Please visit WordPress Maintenance Service T&C for more details.

You can reach our support team through email. We're here to assist you with any queries or technical challenges.